Términos del servicio

 

 

 

 

1. General Information

This website and online store are operated by Eterna Wonder, SL, located at Calle Plástico, 5 Nave 14  19200 Azuqueca de Henares (Spain), VAT ID B86451382. By accessing our site or making a purchase, you agree to these Terms of Service.


2. Products and Availability

 

  • All products offered in this store are made to order, through 3D printing or print-on-demand.

  • Slight variations from the images shown on the website may occur.

  • We reserve the right to modify, suspend, or discontinue products without prior notice.

 


3. Prices and Payments

 

  • Prices include VAT for European Union customers, unless otherwise stated.

  • Accepted payment methods include those available on the platform (Shopify Payments, PayPal, or others).

  • The customer is responsible for providing accurate and up-to-date payment information.

 


4. Shipping and Delivery

 

  • We ship to Spain, the European Union, and internationally.

  • Delivery times are estimates and may vary depending on carriers, availability, or customs.

  • The customer is responsible for applicable duties, taxes, and customs fees in the destination country.

 


5. Returns and Refunds

 

  • Returns are subject to our Return Policy, available on this website.

  • Within the European Union, the 14-day right of withdrawal applies for non-customized products, except for legal exceptions.

  • Customized or made-to-order products are not eligible for returns, except in case of defect.

 


6. Use of the Website

 

  • Customers agree to use this site only for lawful purposes and not to engage in fraud, identity falsification, or unauthorized access.

  • All content on this site (images, texts, logos, designs) is the property of Eterna Wonder or its licensors and is protected by intellectual property rights.

 


7. Limitation of Liability

 

  • Eterna Wonder shall not be liable for indirect, incidental, or consequential damages arising from the use of products.

  • We do not warrant that the service will be free from interruptions, errors, or viruses, although we take reasonable security measures.

 


8. Governing Law and Dispute Resolution

 

  • These Terms are governed by Spanish law.

  • Any disputes shall be submitted to the courts of Madrid (Spain).

  • Consumers in the European Union may also refer to the Online Dispute Resolution (ODR) platform of the European Commission: https://ec.europa.eu/consumers/odr.